Content Top

CRM software

A customer relationship management (CRM) software is used by companies to handle their customers' contacts and personal information. The rationale behind this approach is to improve services provided directly to customers and to use the information in the system for targeted marketing and sales purposes.

List Topic Article

Highlights
SMBs tend to keep costs down by selectively purchasing applications as needs arise and tying them together as needs grow. Overtime the application sprawl become complex, inefficient and unmanageable. Businesses need to understand their options and find the best way forward.
Avanade Cloud ERP provides a fully managed solution in a private cloud computing environment for the delivery of Microsoft Dynamics AX.
Most businesses focus on how automated systems help them to save money and not the customer experience.
According to a new study by Burson-Marsteller, a global public relations and communications firm, less than half of Asian companies listed on the Wall Street Journal’s Asia 200 Index have a corporate social media presence.
Novotech, a clinical research organization in Australia, has selected Oracle’s Siebel Clinical Trial Management System to support the company’s complete spectrum of clinical drug development and research.
 
FREE newsletter related to your key responsibilities and challenges. Sign up Now!
  • SMB News and Trends
  • Weekly Tech Advice
  • IT Management Guide
  • Infrastructure Strategies
 
Our Partners
Content Sponsors
AvocentEMERSON
FujitsuPolycomTrend Micro