Content Top
Offshore outsourcing
Offshore outsourcing is the practice of hiring an external organization to perform some business functions in a country other than the one where the products or services are actually developed or manufactured.
List Topic Article
Highlights
After remaining stable or even falling in 2009, housing costs for expatriates across Asia are rising again.
According to Springboard Research, India’s IT services market is estimated to be US$7.5 billion by 2011, with the fastest year on year growth of 15.5% in Asia Pacific.
The need for a responsive contact center has never been greater as a survey reveals that 1 in every 2 consumers who are dissatisfied with their call centre experience are likely to switch to a competitor.
The report focuses on the key trends and dynamics in the Japan’s Software as a Service (SaaS) market. It offers data on the SaaS market and growth forecasts for 2009-2014 by application and primary user survey results.
India and China remain the undisputed leaders for offshore IT and business process outsourcing services in the Asia Pacific region. However, several other countries are making considerable investments in these areas and positioning themselves as credible alternatives.
