Content Top
Avaya IP Office 8.0 introduces a range of advancements for improving collaboration, including a comprehensive set of mobile capabilities that drive better team performance and keep mobile workers connected to their colleagues and customers wherever they go.
Avaya has unveiled Avaya IP Office 8.0—the new version of the company’s unified communications (UC) solution for small and mid-size enterprises (SME).
Businesses will discover they aren't portraying an image they prefer, so they'll be compelled to reinvent what customer centricity is all about.
As businesses plan for 2012, there is no denying the significant benefits that businesses can leverage by adopting the cloud. Avaya outlines 3 benefits that businesses can make use of to enhance communications and improve collaboration in 2012.
Nearly 60% of SMEs use, are interested in, or are planning to use collaboration software.
And with more than 40% of Asia Pacific consumers preferring to seek assistance via call centers, there is certainly a need for UC.
The skills gap in Singapore is currently extensive, as graduates are entering the workforce with a lack of real-world experience.
The need for integrated and cross platform contact center technologies reveals consumers to be more mobile and less forgiving.
Avaya delivers new data center switch and network management products; Extends reach and capabilities of Avaya VENA.
The need for a responsive contact center has never been greater as a survey reveals that 1 in every 2 consumers who are dissatisfied with their call centre experience are likely to switch to a competitor.
Avaya has introduced the new release of Avaya IP Office—the company’s flagship communications solution for small and medium-sized enterprises (SMEs).
knowledge_central_tab
Knowledge Central
This KPMG whitepaper identifies trends and shifts in consumer preferences that are already changing the very fundamentals of revenue creation and generating new opportunities for businesses to expand their footprint and drive exponential growth.
The International Financial Reporting Standard (IFRS) for Small and Medium-sized Entities (SMEs) is a set of high quality financial reporting principles that is tailored for the capabilities of smaller businesses and for the needs of those who use small company financial statements.
Crystal Edge, Zepto Consulting, ESL Industries and SD Group have invested in Microsoft Office 365 to support business goals.
Recruitment specialist Robert Walters needed a global network that wouldn’t let users down and a partner that it could depend upon to provide a competitive and responsive service. After considering a range of different network options, the company decided to deploy an IP VPN solution from Telstra.
